For the purpose of this article, we will select iPhone. Within minutes you can easily make your appointment so you can fix your Apple device. I will avoid this place if I can, however. After you select your location, you can choose the time for your appointment. The guy who ignores me then signs me in to pick up my watch. I told them what the worker at the la Cantera location told me and they said that was not true and he could have called the store. Apple can help you with nearly any issue you may have.
The issue I had was I was looking for apple AirPods and they did not have any in stock. What a shame to tell a paying customer nothing can be done, pleas go. I was not sure about going to this location after reading some of the reviews My face had come off my watch so I needed it taken care of Walked in and was greeted right away by Dan we walked over to a counter and I had brought my watch back in its box, he opened it saw the issue immediately saw the problem enter the serial number and found out it was out of warranty told me how much it should be to file the claim and explained that it would be replaced either with the same watch or an upgrade if not available This was truly great customer service thanks again Dan and I can't wait to get my watch back The Apple Store will always be that place to get your iPhone, iPad, and so much more replaced. Select the device and problem that you need help with. And remember, anyone can make a Genius Bar appointment. Made a 3:45 appointment and arrived 20 minutes early to get checked in. Select a date, fill in your contact info, and be sure to arrive early for your appointment.
You quickly diagnose product issues on the spot, explaining situations with patience and empathy. With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. I wasted time and gas for that trip for them to tell me my watch wasn't repaired. Description As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. We will return to your store for our future needs.
We also asked a lot of questions about the pros and cons of buying an iPad. Follow the prompts to select your issue. Once you click on the time slot, your reservation confirms automatically. You may use traceroute to diagnose network routing issues e. When you arrive, the Apple associates can help you better since you provided additional information.
Upon arrival at the Apple Store, walk to the Genius Bar and check-in for your appointment. I used to have better experiences with this location. It also doesn't matter if your warranty has ended or you didn't purchase an AppleCare Protection Plan. Depending on how busy they are, that can take a while—sometimes hours. Your iPad can find your phone can find your MacBook can find your iPad -- or provide the serial number for your Mac if you forget proper method and shut down your computer in mid-update, causing it to blink with incessant, ongoing confusion.
I was very nervous about the outcome of this appointment since my iPad 2 is very old and anything could've happened today. I currently have many Apple products and will co to he to purchase from Apple. Below that you can tap on Find Locations Now Tap on one of the Apple Stores to be presented with a list of the next available Genius Bar appointments, which may be several days from now. Log into your to make an Apple Store appointment. Find the closest Apple Store that you want to go. On the Summary page, check the details of your appointment.
I've been a loyal customer for years and couldn't believe that I had to waste that much time and call back 8 different times to get nowhere. Select an available time slot based on convenience. Then, the reservation is deleted. In the end I had to get a phone through my carrier which was my 2nd choice. That happens here because every one of us strives toward a common goal — creating the best customer experiences. And you can do it right from your iPhone or iPad, or in any web browser.
I scheduled a time to pick up a phone I pre-ordered and when I needed to change my appointment time it was impossible. Browse through the options, and make your selection based on your availability. Upon opening the Apple Support app I tap Get Support, which is listed at the bottom. About a week later, I got a call from Apple about not responding to an email that depo where they send watches to be repaired, unsure about that spelling sent confirming if I want them to repair my watch. Apple will repair the device and use overnight shipping to return it to you.